What our Legal terms cover in Indonesia
Our Legal terms explain who may access an account, which account details must remain accurate, and how we handle requests about records, cookies or account changes. Access is available where local law permits, and eligibility depends on local law, so you should check your own position
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before opening an account. Phone verification is required before account access, helping us connect policy requests to the correct account. When you contact us about a payment record, include the rail used, such as DANA, OVO, GoPay, QRIS, virtual account or bank transfer. We may also
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ask for the relevant BCA, BRI, Mandiri or BNI reference so our team can locate the transaction without guessing.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.