Reference

Privacy Policy for your awanbet account

Our Privacy Policy explains how awanbet handles account details, phone verification and wallet records when you use DANA, OVO, GoPay or QRIS.

Account dataWallet recordsCookie choicesPrivacy requests

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Wallet records and local law

awanbet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details needed to create and protect your account, including your contact details, phone verification status, device signals and activity records. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may keep transaction references and status details

1
so we can match a payment to your account and respond to a payment question. Bank references may identify BCA, BRI, Mandiri or BNI routes without giving us access to your banking password. We use cookies and similar tools to keep sessions working, remember selected settings
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and help detect unusual access. We retain records only for operational, dispute and legal needs described in this policy, then remove or de-identify them when they are no longer needed. Access depends on local law, and where local law permits, you can ask us to access,
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correct or delete eligible account data.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WHEN NEEDED

Contact routes for privacy requests

A clear contact path helps when you want a copy of your account data or need a correction.

ACCOUNT DATA CARE

Six safeguards around your account data

We handle privacy as part of the account flow rather than as a separate promise.

Data we collect

We may collect contact details, phone verification status, device information, session activity and payment references.

Cookie use

Cookies help keep your session active, remember selected settings and identify unusual access patterns.

Account protection

Phone verification and account checks help us confirm that a privacy request comes from you.

Retention timing

We keep account and payment references for the operational, dispute and legal periods described in the Privacy Policy.

Requesting changes

You can ask us to correct eligible account details or request access to them through the account support route.

Policy contact

For a privacy question, use the support link available from your account and state whether you need access, correction, deletion…

Privacy Policy questions from Indonesia

These Privacy Policy answers cover the account steps most likely to raise questions before you join. We explain what we collect, why wallet records appear, how to request changes and what local access wording means. If your question concerns a specific account record, use the support path after signing in so we can check it safely.

The awanbet Privacy Policy covers account details, phone verification, device signals, cookies, session activity and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

Phone verification helps us confirm account ownership, protect access and handle privacy requests safely. It also helps connect the correct account to a wallet status question without exposing another person's records.

Yes. The Privacy Policy explains how we handle QRIS, DANA, OVO and GoPay transaction references, including displayed status and matching details. We do not receive your wallet password from these providers.

Where local law permits, you can request access to eligible account data through the support link inside your account. We may check your phone contact before releasing records connected to you.

Send a correction request through the account support route and identify the detail that needs changing. We may ask for phone verification, then update eligible records covered by the Privacy Policy.

We retain payment references for the operational, dispute and legal periods described in the Privacy Policy. This can include a QRIS, bank transfer or virtual account status needed to resolve an account question.

Account access depends on local law. Where local law permits, you can open the policy from the account path on mobile or desktop and contact us about eligible privacy rights.

Privacy Policy for your awanbet account

Contact routes for privacy requests

Six safeguards around your account data

Data we collect

Cookie use

Account protection

Retention timing

Requesting changes

Policy contact

Privacy Policy questions from Indonesia

01 What does the awanbet Privacy Policy cover?

02 Why does awanbet need phone verification?

03 Does the Privacy Policy include QRIS and wallet data?

04 Can I request a copy of my awanbet account data?

05 How can I correct details held by awanbet?

06 How long are payment records kept?

07 Does access to the privacy page depend on location?

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